Initiating and maintaining rapport and positive relationships is the lifeblood of any project.

As an engineer, an auditor or a developer you rely on your technical proficiency to shine.
But, that is not all.
The expectation is that you will be client-facing.
They need to trust you.

People aren’t looking for more information.

They already have too much.
What they are looking for is Faith.

Who Is This Course For?

  • For technical experts and contributors who must succeed in their role when they need to function at the highest level as a team player and one who brings greater value to the client.

  • Those in client-facing roles who need to connect and adapt to the situation.

  • It’s expected that your people skills are every bit as good as your technical skills.

Does this sound like you?

  • Your high level of technical knowledge can get the job done and, yet you have difficulty relating with your clients and getting them to understand the strategy.

  • You find it easier to sit at your device rather than meet and mix with people.

  • When holding to your agenda, your listening skills go out the window.

  • You want to be able to listen at a deeper level and to ask those questions that get to real needs of the clients.

  • You are looking for ease, comfort and the ability to project a greater confidence and presence.

Let's Help You to Get this Right

Gain alignment and buy-in when you inspire people to take right action.

  • DISCOVERY

    Prior to the launch of an engagement, how much do you know about the client, their initiative and their challenges? This only comes with engaging them and with deeper listening. Ask a variety of types of questions that have you uncover their desires and needs. Without this you are at “sea”.

  • POSITIONING

    Create resonant and relevant content. Your responses connect with your audience and their real needs because you have built it around their preferences and values.

  • ORGANIZE YOUR MESSAGE

    Your responses and your presentations have the right amount of the right kind of information. Your communication has a clear objective, conclusion and next steps.

  • PRESENCE + IMPACT

    Those who project a strong presence and impact when they are communicating get themselves heard and listened to. You gain ease, comfort and greater confidence even in interactions of great uncertainty. Magnify your presence and command for a long-lasting positive impression.

This work is distinctive as it includes best practices in relationship building, communication and presence.

It’s been devised from many sources.
I don’t believe that you will find another program as comprehensive and on target as this one.

I adapt the approach to the specific needs of the business initiative and to the people in the room.

As a result of this course you’ll be able to:

  • Read and assess your audience; build rapport; understand their core values to become most resonant and relevant to them.

  • Ask better questions and listen at an ever deeper level.

  • Craft communications and presentations that create more meaning while using structures to cut down on your preparation time.

  • Translate technical language and concepts into something relevant to your clients and answer their question “so what does this mean to me?”

  • Learn how to use your body, face, and voice to express and amplify your presence, impact and connection to your content and to the audience.

What My Clients Say

It's Not About How Smart I Am

Engineer, Project Lead

With coaching, I came to realize that what's most important. Does this client consider me an integral part of their team and to them meeting their goals? Do they trust me? How well do I engage with them? Am I a competent listener? Do I put their needs first? These are just a few of those things I did not understand until now. The quality of our relationship is central. How will I build and maintain that? Engineering and analytical skills aside, I have to use connection skills in order to succeed in this project."

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About Me

Martha Gelnaw

Hi there!

My name is Martha and I’m a communication coach based in New York City. Over my 20+ years coaching, I’ve found that I enjoy supporting people to get their messages and their voice heard – and acted upon. This way, they can make a contribution and enjoy their work with great comfort and ease.

Our work is to build trust in our understanding and to create confidence in our listener’s knowledge so that they will align and take right action. How we appeal to others and their values is crucial. It’s not transactional - it’s relational - relationships matter.

I offer coaching and courses that are well-suited to help leaders, emerging leaders, young professionals, students and women express themselves with a true and powerful presence aligned with their deepest values and desires.